Website & Software Support

Keep an existing product dependable while you plan what should change next.

Discuss a project

The scope

Support begins with understanding what you already have. I can take on a defined backlog, investigate a recurring problem or provide an ongoing technical point of contact for a website, store or application. The portfolio includes support for an established fashion store and continued care after a WordPress migration. I separate routine maintenance from new features so both the work and its cost stay clear.

When this helps
  • The original developer is unavailable and no one owns technical upkeep
  • Small faults, updates and performance issues are accumulating
  • Your team needs a dependable person to assess requests before new development begins

What I can deliver

  1. An initial review of the codebase, hosting, backups and known problems

  2. Prioritized fixes, updates and performance work within an agreed scope

  3. A simple record of changes, tests and issues that still need a decision

  4. A maintenance rhythm or a one-off improvement plan, according to the product

How I work

Take stock

I check access, backups, technology, urgent issues and the boundaries of responsibility.

Stabilize

I address agreed high-impact issues and verify changes in a safe environment where one is available.

Plan the cadence

We agree what is monitored or updated routinely and how new requests are prioritized.

Report clearly

I record what changed, what was tested and which decisions remain with you.

Starting point
From $190per month

Up to two hours of agreed maintenance work per month

This price covers the starting scope described above. I confirm a quote after reviewing your brief and existing systems. Third-party fees are separate.

Send a brief on WhatsApp
90-day cover for delivered development

For development work I deliver, I correct defects in the agreed scope reported within 90 days of launch. New features, changes by others and third-party outages are separate work.

Need ongoing support?See maintenance and support

Technology

  • WordPress
  • WooCommerce
  • Shopify
  • Web applications
  • Performance
  • Technical audits

Frequently asked questions

Will you support a site you did not build?

Often yes. I first review access, architecture and risk. If the stack is outside my delivery scope, I will say so and propose the right specialist or a smaller audit.

Is support the same as the 90-day development warranty?

No. The warranty covers defects in my agreed development scope for 90 days after launch. Support covers ongoing updates, new requests and existing systems under a separate agreement.

Do I need a monthly contract?

Not necessarily. I can scope a one-time repair or audit. An ongoing arrangement makes sense when there is a steady stream of maintenance work.

Talk to me.

Tell me where your product stands. I'll give you a direct view of the options and what I can take on.